* All templates are available in GSD Format for the CraftROBO, Silhouette, Portrait & Cameo digital cutting machines & in PDF Format for printing at home & cutting by hand

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Methods of Payment

Payments can processed using Credit or Debit Cards via PayPal.

Security

All PayPal payments are carried out by third party credit card processors which meet the FSA standards of UK banking.

Delivery

Is fowarded electronically via Email and usually sent within 24-48 hours upon clearance of payment.  If you haven't received your template via Email in the time specified then please check your Spam box.  If you still haven't received your order after 7 days then please get in contact and I will re-send for you.

For Your Protection

We guarantee to meet our obligations under the consumer protection laws currently in force.

Contracts & Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer as required by the Code of Practice

Refunds

We offer no-quibble refund/exchange policy if the goods dispatched are faulty or not as described.  Please make sure you have the required hardware/software in order to use our templates as refunds will not be given. 

We wish to ensure 100% satisfaction with our products.

Complaints

If for any reason you are unhappy with the service you have received please get in contact with us and we will do our best to rectify any problems or concerns you have.

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